Frequently Asked Questions

Q. Can I hang my egg chair from the ceiling as well as from a stand?

A. Yes, all our chairs can be hung from ceilings, pergolas, beams etc.

Q. How much weight can my egg chair support?

A. When mounted on a stand, an egg chair can usually support up to 120kgs. You can find the exact weight on the product page. When ceiling mounted, the amount of weight the chair can support is determined by how the chair is mounted.

Q. How can I clean my egg chair?

A. Please see our guide here

Q. Do you have a showroom?

A. We do not have a showroom. This helps us provide you with more competitive prices.

Q. How can I hang my egg chair?

A. Please see our guide here

Q. Does my chair come with a warranty?

A. All of our products come with a 12-month warranty. You can read our warranty and care policy here.

Q. Do you deliver Australia Wide?

A. No, we only deliver to NSW, ACT, QLD and VIC. You can find out more about our shipping rates and times here. 

Q. What can I expect from delivery of my egg chair? 

Someone from the Hanging Out team or a partner delivery company will give you a call to arrange a time for your egg chair to be delivered. 

A re-delivery cost will be charged if you are not home during the arranged time.

Q. Will they help me assemble my chair? 

Unfortunately, we don't offer assembly services at the moment. Your chair comes with a User Manual that has all the necessary instructions for you to assemble it at home. If you have any questions, you can always send us a message at hello@hangingout.com.au

Q. How is my credit card information processed?

A. We only use use highly secure credit card merchants. This includes PayPal and eWay.

Q. Is my personal information secure?

A. We use the latest (SSL) Secure Socket Layer technology to ensure your personal information remains secure. We do not sell or share you information with any third parties.

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